AI Agent, Action Now! Moving from AI Tools to AI Agents – Reshaping How You Connect with Customers and Drive Growth
Event Details
9 June, 2026
Future Theatre , 1/F HKPC Building, 78 TatChee Avenue, Kowloon
Cantonese and Putonghua
As AI reshapes business, leaders are no longer asking whether to use AI, but how to use it effectively. This course focuses on everyday operational pain points and outlines a complete pathway from strategy to execution, covering the differences between traditional chatbots and AI Agents, proactive sales conversion, task execution upgrade, knowledge base integration, and real-world applications in customer service, marketing, sales, and global customer service operations.
Through system demonstrations and application sharing across customer-facing industries (such as retail, travel, and financial services), participants will learn how to turn intelligent tools into effective solutions.
What you will gain:
- Understand the difference: Master the key distinctions between AI Agents and traditional chatbots or WhatsApp auto-replies
- From response to execution: Learn how AI Agents move from conversational interaction to task execution, including proactive sales conversion and collaborative handling of complex tasks
- Knowledge base integration: Discover how to turn existing sales materials, product documents, and knowledge bases into the decision-making core of AI Agents
- Real-world applications: Through case studies and system demonstrations in customer service, marketing, sales, and global operations, learn practical methods for deploying AI Agents
Enroll Now & Turn AI Potential into Business Performance
Disclaimer:
HKPC reserves the right to replace the speaker and/ or change the contents, venue and/or time as may be necessary.
Enquiry:
Ms Coco Chun | +852 2788 6579 | cocochun@hkpc.org
Ms Annie Ngai | +852 2788 6119 | syngai@hkpc.org